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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In McAllen?

An alarm system is designed to defend your property. But what actually transpires when your home security alarms go off in McAllen? What are the right steps to take to ensure you and your family are secure?

The most important first step is to remain calm. Remember that your around-the-clock monitoring specialists are there for you. Then follow these steps to be ready for any urgent situation.

Our Committed Professionals Are Focused On Your Safety

A security monitoring representative is immediately alerted when your McAllen home security alarms go off. Once a representative is informed, they will reach out to you n a hurry to figure out what triggered the alarm. Your alarm can go off due to a range of emergencies, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flood

  • False alarm

In cases where your system was tripped accidentally—like not remembering that your entry-point sensors are armed when you open a window— a monitoring specialist will contact you and ask if you need help. Supply them with your passcode, and they will deactivate the alarm.

In the event there is a legitimate crisis, the monitoring agent will summon your local emergency services, including police, fire, and EMS, to your residence. They also have the ability to serve as a contact point in the event you are not on site. Your dedicated monitoring staff also can inform authorities which entry sensor was set off, helping them prepare for what might be a life-threatening situation. Then the agent will maintain a connection with you to help you stay composed and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In McAllen

Getting roused from bed in the middle of the night to an alarm blaring can be understandably frightening—especially if you don’t know why it’s occurring. The smartest thing you should do is stay as calm as possible and proceed with the following:

  • First, move to a safe place. Gather all members of your family including pets as quickly as possible and proceed to a protected area at your property or depart the home if needed. It's a natural response to feel like you need to deal with the problem on your own, but this is not the best course of action. As an alternative, focus on trying to keep yourself and your family safe and letting the authorities handle the issue.

  • Second, use the home security app to stay in touch with your monitoring staff. They'll notify authorities who will be en route to your home in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring team and emergency professionals. You are able to be connected, so everyone is sharing information. Conversely, if it’s not possible to speak directly to emergency services, get notifications through text messages. Even if it’s only a false alarm, it's a good idea to maintain communications with everyone involved so you know what to do should an actual problem happen.

Be Prepared For All Types of Emergencies in McAllen with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With 24-hour monitoring, smart locking systems, and safety alarms, your residence will remain the safe haven you intended it to be. Customize your ideal home security package by submitting the form below or dial (956) 291-4643 to get started.