ADT® Authorized Dealer Serving McAllen & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the practice of giving a neighbor a key to your home. It does away with the requirement for physical keys or access codes and lets you control who can access your McAllen home and for how long. Learn more about how it works with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to water your plants, retrieve your mail, or exercise your dog when you go out of town. Before, you would simply give them a key to your home. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to worry about doors left unlocked or missing keys. 

What you’ll need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You give access to a trusted person, like a neighbor or family member, through the ADT+ app.
  2. Next, you define permissions. You can assign neighbors timed access, permitting them to enter and exit during a designated timeframe, or event-based access. To illustrate, if a delivery arrives, the system can release the door to let them take it inside once it validates them.
  3. When you’ve set up access, your Google Nest Doorbell camera employs familiar face detection to verify your neighbor as they approach the door.
  4. Your ADT system will disarm and release the door lock when the person is verified as an approved guest.
  5. You receive immediate alerts as your neighbor enters and departs. The app also provides a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures independently to shield your home.

You are able to authorize access for any individual you want, such as a housesitter, a maintenance worker, or a companion who arrives when you’re out. This tool is also beneficial during urgent events, especially when you’re away. For instance, if a water sensor trips, your system can provide event-driven access so a neighbor can turn off the water supply. The intuitive app makes setting permissions simple. 

Make Your McAllen Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your McAllen home more adaptable and secure. This service isn’t merely for neighbors and guests, as you’ll enjoy the face recognition and auto-unlock operability when you’re wrangling kids or hauling in loads of groceries. After you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In McAllen With The Latest Features

Experience features like ADT Trusted Neighbor and smart video cameras with a modern home security system in McAllen from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to deliver the latest innovations from the top name in home security. Call (956) 291-4643 today to get started. Our knowledgeable team can answer your questions about ADT+, Google Nest cameras, and how to make things work in unison.

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